My Workplace Reflection

 

My Workplace Reflection

Using the results of your Employability Skills audit describe how one or more of your capabilities were developed through the work experience program. If possible, use specific examples that relate to each capability.

My Literacy Capability was developed the most during the program. All the tasks that I performed required me to first fully understand the instructions. Working with, and serving customers was also a new experience and required me to understand their problems and keep them happy by suggesting alternative ways. Understanding the customer and talking to them in a friendly way was all that was expected of me at that stage. My Critical and Creative Thinking Capability was developed when I ran into small problems in various tasks. In some cases I was unable to come up with a solution and hence, asked for help. Initiative in solving problems was a relatively minor aspect and so it can be developed further. Working in a public library, one can never forget the Personal and Social Capability, which I believe was developed during my interactions with the community. The will to volunteer for the community is also something I have seen and felt through the many people I have met.

Explain the changes or refinements you need to make to one or more of your personal learning goals as a result of your work experience. Link these to your capabilities.

I will definitely prioritize English study as I have found that it is the most useful, fundamental, and essential skill in the workplace. Beyond the everyday customer service, there are many more applications which require a higher degree of mastery of English. Having said that, I may also have to seek out new opportunities to develop my Literacy Capability in the form of daily schoolwork and self-learning. Any English-related competitions suited to me should be considered. Different languages also play a large role in many workplaces; they can also determine whether you are chosen for a particular job or not. My work experience at the two libraries has reminded me of the importance of language in work. There are many improvements I could make to develop my skills in Chinese and English. My goals will obviously become more specific, more detailed, and more prioritised when they deal with language, for there is no quick way of learning everything about a language. This process is never-ending but, mastery of a language will definitely come in handy, especially at a library.

How could the development of one or more of the capabilities transfer to and progress your employment / career path (e.g. if you further develop your numeracy skills you may be better able to calculate change when working at a cash register)?

Literacy combined with ICT would enable me to complete most tasks in many job areas. It would also enable me to find jobs quicker than others. Personal and Social Capability would enable me to build up firm and lasting relations with the community associated with the place of employment. Critical and Creative Thinking would be of enormous help when completing tasks that are always changing and require different approaches and methods of solving each time. The development of Literacy Capability will be central to any work around the world. Language will enable you to understand clients better; you will suit their needs; more success means a higher chance of being relied on and subsequently higher positions in the workforce. Being extremely fluent in many languages in all areas can also allow you to work in different countries, gain experience that others cannot access, and succeed in life in general. The development of any of the capabilities will enable you to progress in your employment/career path. However, at this stage, the most easily developed capability as a student would be the Literacy Capability, Numeracy, ICTand Critical and Creative Thinking.

 

Noah Nishihara Home Group T09

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